PRIVACY POLICY
Last Updated: March 18, 2026
At Abmedi Team, we recognize that privacy is a fundamental right, especially concerning sensitive medical and aesthetic data. This Privacy Policy outlines how we collect, use, protect, and disclose your personal and health information in accordance with international medical ethics and data protection regulations.
1. Information Collection
We collect personal data to provide high-quality aesthetic treatments and personalized care. This includes:
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Identity Data: Full name, date of birth, gender, and government-issued identification.
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Contact Data: Phone number (Whatsapp), billing address, email address, and emergency contact details.
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Clinical Data: Medical history, skin conditions, previous aesthetic procedures, allergy records, and “before and after” clinical photography (subject to explicit consent).
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Technical Data: IP addresses, browser types, and usage patterns through our website.
2. Legal Basis for Processing
We process your data under the following legal frameworks:
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Contractual Necessity: To provide the aesthetic services you have requested.
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Medical Necessity: To ensure patient safety and clinical efficacy.
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Consent: For marketing communications and the use of clinical imagery for portfolio purposes.
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Legal Obligation: To comply with healthcare reporting and tax regulations.
3. Data Protection and Security
Abmedi Team employs industry-standard security protocols to prevent unauthorized access, disclosure, or alteration of your records:
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Encryption: All digital medical records are stored using advanced AES-256 encryption.
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Access Control: Access to clinical data is strictly restricted to authorized medical staff and practitioners on a “need-to-know” basis.
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Physical Security: Our physical branches (Neva Elite, Metro Elite, and Sheraton Elite) maintain secure environments for all printed documentation.
4. Disclosure of Information
We do not sell, trade, or rent your personal information. Disclosure to third parties occurs only in the following scenarios:
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Medical Referrals: To external specialists or laboratories if required for your treatment.
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Service Providers: To trusted partners who assist in operating our website or business (e.g., secure payment gateways), provided they maintain strict confidentiality.
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Regulatory Requirements: When compelled by law, court order, or government authority.
5. Patient Rights
As a client of Abmedi Team, you hold the following rights regarding your data:
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Right of Access: You may request a copy of your medical and personal records at any time.
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Right to Rectification: You may request corrections to inaccurate or incomplete information.
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Right to Erasure: You may request the deletion of your personal data, provided it does not conflict with legal medical record retention requirements.
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Right to Withdraw Consent: You may opt-out of marketing communications or the use of your clinical photos for social media at any time.
6. Retention Period
We retain clinical records for the duration required by medical law to ensure continuity of care and legal defense. Non-medical personal data is deleted or anonymized once it is no longer necessary for the purposes for which it was collected.
7. Global Communications
By using our Whatsapp support lines or website, you acknowledge that your data may be processed in secure cloud servers. We ensure that all cross-border data transfers comply with applicable privacy laws.
8. Contact Our Data Protection Officer
For any inquiries regarding your privacy or to exercise your data rights, please contact the Abmedi Team administration:
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Whatsapp: (+84)-975-142-666 | (+84)-965-825-123
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Email: info.abmedi@gmail.com
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Official Website: https://abmedi.com
Clinic Locations:
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Neva Elite: 87 Nguyen Khang Str, Yen Hoa, Hanoi City
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Metro Elite: 56 Nguyen Khang Str, Yen Hoa, Hanoi City
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Sheraton Elite: 35 Tran Quang Khai, Tan Dinh, Ho Chi Minh City
