Abmedi Team (the “Team”) is committed to the absolute security and confidentiality of our clients’ personal information. This policy is strictly governed by internal corporate security protocols and the prevailing data protection laws of Vietnam.
1. Purpose of Data Collection
We collect personal data on the Abmedi Team website primarily to ensure patient safety and service excellence.
-
Required Information: This includes full name, contact numbers (Whatsapp), and physical address. These details are mandatory for service registration and to verify identity, ensuring the protection of consumer rights.
-
User Responsibility: Members are solely responsible for maintaining the confidentiality of their account credentials (usernames and passwords). Users must immediately notify Abmedi Team of any unauthorized access or security breaches involving third parties.
2. Scope of Data Usage
Abmedi Team utilizes provided information for the following professional purposes:
-
Service Delivery: To provide and manage aesthetic treatments and medical consultations.
-
Operational Communication: To send clinical notifications, service updates, and exchange necessary information between the clinic and the patient.
-
Security & Fraud Prevention: To prevent account compromise, identity theft, or fraudulent activities.
-
Legal Compliance: To cooperate with judicial authorities (including the Procuracy, Courts, and Law Enforcement) in the event of legal investigations as required by law. We guarantee that no unauthorized individual or entity shall infringe upon your private data.
3. Data Retention Period
Your personal data remains stored securely on our encrypted servers until a request for deletion is submitted by the user or the user manually deactivates their account. In all other cases, information remains confidential and protected within our system indefinitely to ensure continuity of care.
4. Authorized Entities with Data Access
Access to sensitive information is strictly limited to:
-
Service Partners: Third-party providers involved in logistical fulfillment or specialized medical support. Access is strictly limited to the information necessary for their specific role and governed by non-disclosure agreements.
-
Technical Infrastructure Providers: Third-party IT specialists who maintain the Abmedi Team digital infrastructure. These parties are contractually obligated to comply with all relevant privacy laws and security standards.
-
Affiliates & Outsourced Programs: Entities involved in joint clinical programs or specialized aesthetic research as outlined in Section 1.
-
Legal Disclosures: We may disclose information if required by a court order or to comply with legal processes.
-
Business Transfers: In the event of a merger or acquisition, the successor entity will maintain access to stored data under the same privacy protections.
5. Data Controller Information
Entity Name: ABMEDI TEAM
-
Website: https://abmedi.com
-
Email: info.abmedi@gmail.com
-
Official Whatsapp: (+84)-975-142-666 | (+84)-965-825-123
-
Clinical Headquarters: * 87 Nguyen Khang Str, Yen Hoa, Hanoi City
-
56 Nguyen Khang Str, Yen Hoa, Hanoi City
-
35 Tran Quang Khai, Tan Dinh, Ho Chi Minh City
-
6. Data Access and Modification Tools
-
Self-Management: Members have the right to inspect, update, adjust, or delete their personal information at any time by logging into their account or contacting the Abmedi Team administration.
-
Grievance Protocol: Members have the right to file a formal complaint regarding data leaks to third parties. Upon receipt of such reports, the Abmedi Team Board of Directors will conduct an immediate audit, provide a technical explanation, and guide the user through the data recovery and re-securing process.
